[otrs] Report generator for OTRS?

[Braun Brelin]

Hello,

I'm looking for a good reporting tool for OTRS. Basically, I'd like to
take ticket data from the otrs MYSQL database and present nice reports
and/or graphs.

Any ideas?

Thanks,

Braun Brelin

[ranjinder nijjar]

Funny enough I'm looking for the exact same thing, please mail me when you
have found out how to do this, and i will do the same for you

Cheers

Ranjinder Nijjar (IT Technician)

Subject: [otrs] Report generator for OTRS? Date: Mon, 27 Jun 2005 15:57:01
+0100 (BST)
Hello,
I'm looking for a good reporting tool for OTRS. Basically, I'd like to
take ticket data from the otrs MYSQL database and present nice reports
and/or graphs.
Any ideas?
Thanks,
Braun Brelin
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[Des Quinn]

crystal reports can do this for you but you would still have to make up the
reports. Also it is not open source software but it is fairly wasy to use.

regards

Post by ranjinder nijjar
Funny enough I'm looking for the exact same thing, please mail me when you
have found out how to do this, and i will do the same for you
Cheers
Ranjinder Nijjar (IT Technician)

Subject: [otrs] Report generator for OTRS? Date: Mon, 27 Jun 2005 15:57:01
+0100 (BST)
Hello,
I'm looking for a good reporting tool for OTRS. Basically, I'd like to
take ticket data from the otrs MYSQL database and present nice reports
and/or graphs.
Any ideas?
Thanks,
Braun Brelin
_______________________________________________
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Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting für Ihr OTRS System?
=> http://www.otrs.de/

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Support oder Consulting für Ihr OTRS System?
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[Edgar Meij]

Check the fairly recent other postings on this list. There's a thread
'CSV Export' (http://www.mail-archive.com/***@otrs.org/msg07580.html).
I'm currently developing a stand-alone script which does just that.

hth,

Edgar Meij

Post by Des Quinn
crystal reports can do this for you but you would still have to make up the
reports. Also it is not open source software but it is fairly wasy to use.
regards

Post by ranjinder nijjar
Funny enough I'm looking for the exact same thing, please mail me when you
have found out how to do this, and i will do the same for you
Cheers
Ranjinder Nijjar (IT Technician)

Subject: [otrs] Report generator for OTRS? Date: Mon, 27 Jun 2005 15:57:01
+0100 (BST)
Hello,
I'm looking for a good reporting tool for OTRS. Basically, I'd like to
take ticket data from the otrs MYSQL database and present nice reports
and/or graphs.
Any ideas?
Thanks,
Braun Brelin
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting für Ihr OTRS System?
=> http://www.otrs.de/

_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting für Ihr OTRS System?
=> http://www.otrs.de/

_______________________________________________
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Archive: http://lists.otrs.org/pipermail/otrs
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Support oder Consulting für Ihr OTRS System?
=> http://www.otrs.de/