[otrs] disable customer panel

[Marius Schrecker]

Hi,
We want to phase in the use of OTRS, starting by registering all
requests manually ourselves.
During this initial phase, we don't want to allow customers to create
their own tickets using the GUI, whilst we do want to be able to
continue tweaking, and configuring the system for customer use later.
Where can I disable it, whilst still allowing me to configure it (and
turn it back on occasionally, for testing). I'm hoping this can be done
somewhere within sysconfig.

Cheers!

Marius

[Shawn Beasley]

Hi,

Post by Marius Schrecker
Hi,
We want to phase in the use of OTRS, starting by registering all
requests manually ourselves.
During this initial phase, we don't want to allow customers to
create their own tickets using the GUI, whilst we do want to be able
to continue tweaking, and configuring the system for customer use
later. Where can I disable it, whilst still allowing me to configure
it (and turn it back on occasionally, for testing). I'm hoping this
can be done somewhere within sysconfig.

Unfortunately, there is no admin mode at this point. If you would
like, we can develop this for you, please let us know ***@otrs.com.
As an alternative, try securing the page using apache. If you
deactivate this, then not even the admins will be able to access it.
--

Shawn Beasley
Support Technician

((otrs)) :: OTRS AG :: Europaring 4 :: D - 94315 Straubing
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